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Notifications

Device provisioning - IoT Services
✅ Resolved
✅Operational

We would like to inform you that due to a regression we had to withdrawn the ABB Ability™ Provisioning Tool v2.16.0 from the ABB Library.

Such regression is only impacting a subset of use cases (connecting to a factory new gateway), but as a precautionary measure we decided to retire v2.16.0 from the General Availability. Current stable version is then v2.15.1.

As today, if you:

  • Have installed v2.16.0 already, please uninstall it and re-install v2.15.1 from the following link: https://library.abb.com/d/9AKK107991A9195
  • Are still operating version v2.15.1, no action is required
  • Are still operating a version older than v2.15.1, you can safely update it via the update tool, it will download the correct version
A fixed version, v2.16.1, will be released in the upcoming days.
 
We apologize for the inconveniences.
 

Updates

ABB Ability™ Provisioning Tool v2.17.0 has been released and it is available at https://library.abb.com/d/9AKK107991A9195


Alarms - Monitoring and reporting services
✅ Resolved
⚡Degraded

Notification SMS are not being delivered to Vodafone Spain.

An incident has been reported to the SMS service provider.

Updates

The issue has been resolved by the service provider.


Site Manager portal - Web Portals
✅ Resolved
⚡Degraded

We are aware of an issue related to user invitation emails from https://sitemanager.ability.abb/ not being delived to invited users.

Updates

The incident has been resolved. Now invitation emails are correctly delivered to users.

As a workaround please proceed as following:

  • Inform the invited user via an alternative communication channel to login on https://sitemanager.ability.abb/
  • Proceed as usual, accepting the invitation from the Profile Menu > Sites