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Announcements

Platform R24Q4.2 release

#202411190933 - Created on Nov. 19, 2024, 9:33 a.m.

✅ Resolved
🔧Maintenance
The ABB Ability™ Energy Manager, Asset Health and Smart Tracker platform will be under maintenance on November 26th 2024.
A new version, R24Q4.2, of the platform will be released.
 
Expected impact:
  • Brief web services disruptions (less than 10 minutes) may occur during the entire maintenance window
  • Telemetry processing can be delayed up to 90 minutes between 8:00 AM to 10:00 AM UTC
    • devices may appear as disconnected during such time and alarms triggered with a delay
    • some gaps in the data trend might be shown in the widgets and reports; missing data points will be backfilled within 24 hours
  • Device and site commissioning will not be impacted, but delays in the connectivity status reporting are expected between 8:00 AM to 10:00 AM UTC

Updates

Update posted on Nov. 26, 2024, 9:46 a.m.

Maintenance has been completed on Nov. 26th at 9:30 UTC.

Platform R24Q4.1 release

#202410221305 - Created on Oct. 22, 2024, 1:05 p.m.

✅ Resolved
🔧Maintenance
The ABB Ability™ Energy Manager, Asset Health and Smart Tracker platform will be under maintenance on October 29th 2024.
A new version, R24Q4.1, of the platform will be released.
 
Expected impact:
  • Brief web services disruptions (less than 10 minutes) may occur during the entire maintenance window
  • Telemetry processing can be delayed up to 90 minutes between 8:00 AM to 10:00 AM UTC
    • devices may appear as disconnected during such time and alarms triggered with a delay
    • some gaps in the data trend might be shown in the widgets and reports; missing data points will be backfilled within 24 hours
  • Device and site commissioning will not be impacted, but delays in the connectivity status reporting are expected between 8:00 AM to 10:00 AM UTC

Updates

Update posted on Oct. 29, 2024, 8:23 a.m.

The release has been started. Brief service interruptions may occur.

Platform R24Q4.1 release postponed

#202410080956 - Created on Oct. 8, 2024, 9:56 a.m.

✅ Resolved
⭐Announcement

The scheduled maintenance originally planned on Oct. 15th, 2024 for the ABB Ability™ Energy Manager and Smart Tracker is postponed on a new date that will be communicated in the upcoming days.

Because of that, no impact on service availability is expected on Oct. 15th, 2024.

Updates

Update posted on Oct. 22, 2024, 1:06 p.m.

The new maintenance date is planned for October 29th, 2024.

Platform R24Q3.2 release

#202409021544 - Created on Sept. 2, 2024, 3:44 p.m.

✅ Resolved
🔧Maintenance

The ABB Ability™ Energy Manager, Asset Health and Smart Tracker platform will be under maintenance on September 3rd 2024.

A new version, R24Q3.2, of the platform will be released.

Expected impact:

  • Brief web services disruptions (less than 10 minutes) may occur during the entire maintenance window
  • Telemetry processing can be delayed up to 90 minutes between 7:00 AM to 9:00 AM UTC
    • devices may appear as disconnected during such time and alarms triggered with a delay
    • some gaps in the data trend might be shown in the widgets and reports; missing data points will be backfilled within 24 hours
  • Device and site commissioning will not be impacted, but delays in the connectivity status reporting are expected between 7:00 AM to 9:00 AM UTC

Updates

Update posted on Sept. 3, 2024, 8:34 a.m.

The maintenance has been completed

Update posted on Sept. 3, 2024, 7:24 a.m.

The depolyment is in progress. Please expect brief service interruptions.