Announcement

Platform R24Q4.2 release

#202411190933 - Created on Nov. 19, 2024, 9:33 a.m.

✅ Resolved

🔧Maintenance

The ABB Ability™ Energy Manager, Asset Health and Smart Tracker platform will be under maintenance on November 26th 2024.

A new version, R24Q4.2, of the platform will be released.

Expected impact:

Brief web services disruptions (less than 10 minutes) may occur during the entire maintenance window
Telemetry processing can be delayed up to 90 minutes between 8:00 AM to 10:00 AM UTC

devices may appear as disconnected during such time and alarms triggered with a delay
some gaps in the data trend might be shown in the widgets and reports; missing data points will be backfilled within 24 hours

Device and site commissioning will not be impacted, but delays in the connectivity status reporting are expected between 8:00 AM to 10:00 AM UTC

Updates

Update posted on Nov. 26, 2024, 9:46 a.m.

Maintenance has been completed on Nov. 26th at 9:30 UTC.

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